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Kentucky taxpayers advised of upcoming delay as tax-filing season begins

The Kentucky Department of Revenue will begin accepting and processing state individual income tax returns on Monday, January 27, and the DOR encourages Kentuckians to file early to avoid delays.

The deadline to file Kentucky and federal tax returns for 2024 is Tuesday, April 15, but Kentuckians are being advised of an upcoming delay.

The DOR is transitioning to a new integrated tax system as well as launching a new business tax portal called MyTaxes. The launch of the new system will require a temporary pause in operations from February 26 to March 14. DOR staff will be able to answer phone calls during that period, but returns and refund payments will not be processed. The DOR says electronically-filed individual income tax returns typically take four to six weeks to process, so the sooner you file the better.

Individuals with incomes of $67,000 or less and any state government employee is welcome to seek tax help at any of the state’s Volunteer Income Tax Assistance Sites. Available from February 4 through April 15, knowledgeable staff provide free tax filing assistance to qualifying individuals. Find locations and schedule an appointment on the DOR website.

Taxpayers with questions can go to the DOR website or contact the DOR Taxpayer Assistance Phone Line at 502-564-4581.

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