After signing a new 8-year franchise agreement with Hardin County Government, Red River Waste officials are responding to customer complaints about new service guidelines and policies that will be implemented soon. Mainly, that new, County-provided trash cans will be the only kind that will be accepted.
“Those carts are designed to operate with the machinery that we have,” Red River Vice President of Business Development Steve Smith explained, going on to say that the new carts will help keep workers safe from heavy personal cans.
“These things roll up to the truck…, they’ve got a metal bar on them that lifts it, puts it in the truck and sets it back down,” he said.
As part of the new agreement, Smith says customers can expect to receive their new collection bins in the coming weeks, with a second cans being provided upon request. After that, customers can get additional cans for $6 a month. Customers can find an entire list of coming changes on the Hardin County Government website.